Business Details:
Address: 88 Ingram Road, Gillingham, Kent, ME7 1SH Tel: 07952
478 193 (mobile rate) Email: contact@audiosmile.co.uk
VAT Number: 902 5194 46
Delivery:
Goods or services will be provided within 30 days of
order placed, unless otherwise agreed.
Goods will be sent with insured shipping, usually via by Royal
Mail.
When receiving goods, please sign as 'unchecked'. Before opening,
carefully check the condition of packaging for any sign of damage
and if found, take a photo. In the event that the product has been
damaged in transit the packaging forms part of the claim evidence.
Cancellation:
Modified equipment is a customsed order, as such, once an order
is made, it can only be canceled if the agreed delivery period
has elapsed.
Order cancellations must be made in writing, and will be confirmed
by BehringerMods. Emails must have the subject heading of 'BehringerMods
Cancellation'.
Returns:
Customised goods such as modified equipment may not be returned
unless defective or not as specified.
When sending a return, the customer is responsible for the safe
packing and carriage of the item back to us, so please ensure
the goods are packed correctly and use shipping insurance.
Product returns must be notified in writing, and will be confirmed
by BehringerMods. Emails must have the subject heading 'BehringerMods
Return'.
Damaged
on delivery:
Despite best efforts, some goods inevitably get damaged in transit.
If this occurs, please take photographic evidence if possible,
and contact BehringerMods immediately, describing the damage.
The damaged goods will need to be returned to the address at the
top of these conditions. A replacement or refund will then be
issued as soon as possible.
Privacy
Policy:
Customer contact details will be kept on file if an order has
been placed or an invoice requested. BehringerMods may use these
details to contact the customer about related product information.
No customer details will be provided to third parties. Customers
financial details are not retained. |